How can I check my order status?
Click here to send an email request for order status OR call customer service at 610-489-5504 – make sure to have a copy of your purchase order handy when calling

Does pricing include imprinting?
This depends on the item. Please check the item description before ordering to make sure pricing includes imprinting. If you have any questions you can always call customer service at 610-489-5504.

How long will my order take to produce?
This depends on the item and stock. To get up to the minute stock status, call customer service at 610-489-5504.

What is “acceptable” artwork?
TIF, EPS, AI and camera ready artwork is preferred at a 600dpi minimum.

When does production begin?
Production time begins AFTER all deposits have been made and AFTER any proofs have been approved.

Can I get a paper proof?
Paper proofs are usually provided upon request for a minimal charge. This charge may vary based on the item.

What if I want a quantity that is larger than shown?
Please call customer service at 610-489-5504 or email info@accuracypro.com for all quotation requests.

Can I get a product proof?
Product proofs are available on MOST items for a charge. This charge may vary based on the item.

Do you offer PMS color matches?
Yes, most products can be printed with a PMS color match. There is normally a minimal charge for this.

Can items be drop shipped to individuals?
Yes, please call customer service at 610-489-5504 or email info@accuracypromotions.com for pricing and details.

What if I am looking for something that is not in your online catalog?
With over 90,000 products available, not everything is on our website. Call customer service at 610-489-5504 or email us at info@accuracypro.com with your ideas, price points, and quantities. We will find you the item you are looking for at the most competitive price.

Do apparel prices include embroidery or screen printing?
In most cases, NO. Please call customer service at 610-489-5504 or email info@accuracypro.com for details.